HOSPITALITY / TOURISM

    A Hospitality and Tourism course prepares students for careers in the tourism, hotel, and hospitality industries. These industries are focused on customer service, event planning, travel, and management. Below is an overview of what such a course might typically cover:

Key Areas of Study:

1. Introduction to Hospitality and Tourism

Overview of the industry

Historical development of hospitality and tourism

Key sectors (accommodation, food and beverage, travel, tourism services)

2. Hospitality Management

Hotel operations and management

Front office and housekeeping management

Customer service excellence

Hospitality laws and ethics

3. Tourism Management

Fundamentals of tourism

Sustainable tourism

Tour planning and operations

Cultural and heritage tourism

4. Food and Beverage Management

Restaurant and kitchen operations

Menu planning and design

Beverage management

Food safety and hygiene

5. Event Management

Planning and managing events (corporate, social, cultural)

Logistics, budgeting, and vendor management

Event marketing and promotion

6. Marketing in Hospitality and Tourism

Branding and marketing strategies

Digital marketing for hotels and tourism services

Customer relationship management (CRM)

7. Finance and Accounting for Hospitality

Cost control in hospitality businesses

Budgeting, financial statements, and revenue management

Pricing strategies for tourism and hotel services

8. Human Resources in Hospitality

Recruitment, training, and retention

Managing hospitality staff

Leadership and teamwork in service industries

9. Travel and Tourism Trends

Global tourism trends

Impacts of technology on tourism

Eco-tourism and sustainability

10. Internships/Work Placement

Practical experience in hotels, restaurants, or tourism agencies

Exposure to real-world business environments

Career Opportunities:

Hotel/Resort Manager

Event Planner

Travel Consultant

Restaurant Manager

Tourism Marketing Specialist

Cruise Director

Tour Guide

Airline Services Manager

Courses can range from certificate-level to bachelor’s or master’s degrees, depending on the depth and spec

ialization. Many institutions also include hands-on experience through internships or placements within hospitality businesses.